Technical Information Database

TI760C.txt   Installing and Configuring Borland C++            
Category   :General
Platform    :All
Product    :Borland C++  3.X    

Description:
  INSTALLATION AND CONFIGURATION PROBLEMS
  =======================================
          Instructions for installing Borland/Turbo C++ can be
  found in the User's Guide and in the online text file README,
  which is contained on Disk One.  This document is provided for
  those that are having difficulties installing or configuring.
  It will explain some of the most common issues that cause
  Borland/Turbo C++ to not be able to run, explain how to do a
  clean boot, and contains the most common errors received during
  installation and configuration and how to resolve them.  At the
  end of the document there is a listing of the minimum system
  requirements needed in order to install the Borland/Turbo C++
  compiler.
          If you are having problems running Borland C++ under
  OS/2 in a Dos box you need the Technical Information Document
  number 1373.  If you are having problems running Borland C++ for
  OS/2 you will need to get Technical Information Document number
  1301.  If you try the procedures outlined in this document and
  are still having problems, you should contact Borland Technical
  Support.
  COMMON INSTALLATION PROBLEMS
  ==============================
         1) One of the most common reasons for the install to fail
  is because of insufficient hard disk space.  You should check to
  make sure you have enough hard disk space to install the product
  (see the section on Minimum System Requirements).
         2) Another reason for an unsuccessful install is if there
  is a conflict with some other software on your computer.  The
  best way to test this is to do a clean boot (see section on
  Booting Clean) and then try to run the install again.
         3) You could also have problems installing if you copied
  between disk sizes, 3 1/2 to 5 1/4 or vise versa, or did not use
  the Dos diskcopy command.  If you copied between sizes, please
  call the Disk Replacement service(800/621-3132) for the right
  size disks.  If you use diskcopy to copy between disks of the
  same size and still have a problem, please call Borland Technical
  Support.
  COMMON CONFIGURATION PROBLEMS
  ==============================
          Most configuration problems which will prevent the
  product from running result from one of the three problems:
          1) A need to run the configuration routine, DPMIINST.EXE
                  If you are getting a specific error message, look
                  it up in the error section to see if you need to
                  run DPMIINST.EXE.  Even if you are not getting an
                  error message, it is usually a good idea to run
                  DPMIINST.EXE because the Borland C++ compilers
                  may need to 'learn' particulars about enabling
                  protected mode on your system.  You should do a
                  clean boot before running this (see section on
                  Booting Clean).
                  In particular, the line DOS=HIGH, or any other
                  devices that get loaded high, in your config.sys
                  will cause DPMIINST.EXE to not be able to run.
                  DPMIINST.EXE needs to be able to access high
                  memory and if anything else is loaded in high
                  memory, it will not be allowed to.  DPMIINST.EXE
                  is found in your Borlandc(or tc)\bin directory.
                  Once you have done a clean boot (see section on
                  Booting Clean) and are in the bin directory type
                  DPMIINST and follow the instructions it gives
                  you.
          2) Insufficient Available Extended Memory
                  The Borland C++ compilers need at least 1MB of
                  extended memory (a total of 2MB on the machine)
                  free in order to run.  However, the compilers
                  that run under Windows need 2MB of extended
                  memory because Windows needs at least 1MB for
                  itself (a total of 3MB on the machine).  The
                  easiest way to free up memory is to do a clean
                  boot (see section on Booting Clean).
                  To check if you have enough extended memory go
                  to the Dos prompt and type mem if running Dos
                  5.0 or later.  The output of the Dos 5.0 mem and
                  Dos 6.0 mem look slightly different.  Included is
                  an example of both and the line you should check
                  for extended memory.
          DOS 5 VERSION OF MEM
          ===================
  651264 bytes total conventional memory
      651264 bytes available to MS-DOS
      487520 largest executable program size
     1048576 bytes total EMS memory
     1048576 bytes free EMS memory
     7340032 bytes total contiguous extended memory
           0 bytes available contiguous extended memory
     1048576 bytes available XMS memory     256K